Lens underneath the the laser head

Thank you. I will do this as soon as I can break away.

I’ll forward to your response!

Hello @shaunacbromell,

It has been some time since we heard back from you, so I wanted to check in and see how things are going. Are you still running into cut through trouble? If so, please work through the steps my colleague Brandon sent previously and we’ll be able to pick up troubleshooting where we left off. Thank you!

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.