has anyone experienced the error “Lid Open” when you click on print? the lid isn’t open, I cleaned out my crumb tray and wiped down all my cameras idk what else to do. I just engraved something and when i went to engrave again it now tells me my lid is open.
You can test whether or not it’s the cable by placing a strong magnet over both sensors on either side of the lid where the two halves meet and trying to print again.
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The lid open sensors are connected to the black cable at the back of the lid. If you open the lid real far it can mess that up with the older printers and even the newer ones if far enough.
It has little to do with cleaning unless you got too enthusiastic or used any sort of a liquid that could run.
can you send me some pictures of the area you are talking about?
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Did this issue get fixed? If not, please do reach out to our Support team if you already haven’t. Thank you for your patience!
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GF is sending me a new Black Lid Cable.
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That’s great! Glad that our Support team took care of you.
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