Okay, we used the pass through a few days ago and now when we go to do a normal print we are getting this Lid Open message, even when the lid is closed.
I’ve searched the forum and tried just about everything suggested:
- Opened the lid, turned off the machine, turned on the machine with the lid open and then closed.
- Removed and Re-secured the pass through openings.
- We cleaned the machine bed, lens, and camera
- Reset the router
- Refreshed and turned off/on the machine and computer
- Opened the app page in a new window
- Checked to make sure all ribbons are secure
- Just let the machine sit on with the lid closed and with the lid open
- And emailed support
Not sure what else to try or if there is something else to try. I’m worried we might have to send it back and hopping that is not the case.
Any insight is appreciated!