Last night I heard a loud crack while closing the lid on my Glowforge. It looks like the glass on the left side of the lid has separated from the hinge.
Just had the same dam thing happen to me!!! I missed three Christmas seasons waiting for my GF to arrive. Now I have it, and another Christmas selling is shot!!! Really disappointed !!
I appreciate you including images of the separation you are seeing on the lid. Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I’ll provide a follow up directly via email to outline the next best steps.