We hare experience some very long wait times over 15 minutes and frequent upload errors when sending 9" x12" photo engraves off to the machine.
There is a 3–4 minute lag when the ice is uploaded, as to be expected. But when we resize the image and place it within the worked there is no lag.
When we press “Start” the wed software there is a very long lag and often a error message pops up.
The engrave is being run at 225 LPI. Is there a file set up that will decrease the chance of this happening?