Looking for email

Was told my glowforge is to be replaced. Looking for shipping label to send unit back and shipped info for new unit. It has been more than three business days since confirmation. Please answer. If an email has been sent I have not seen it. I thank you for a response.

Doug

Thanks for reaching out, @dougwolfson I see we’ve followed up via email and we’re working to replace your Glowforge quickly there. I’m going to close this but if you have any outstanding questions, don’t hesitate to follow up!