My most recent order of materials arrived day before yesterday while I was at work, and my husband put it in my Glowforge room for me. I finally got a chance to go unpack it this evening when I got home, happily anticipating spending the weekend making stuff I’d been waiting for materials for…but I’m out of luck.
The top flap was lying flat, and my husband didn’t know what was supposed to be in the order, so he didn’t realize how much heavier it should have been, or that it had been opened. Unfortunately, however, the tape was frayed/stretched and broken, and the only thing in the box was the 3 pages of packing list information and two sheets of yellow acrylic.
I’m missing 10 sheets of leather, 3 sheets of basswood ply, and 14 sheets of acrylic that fell out somewhere along the way because the contents of the box were too heavy for the tape that was used to seal it.
I’ve been amazed that things actually arrived intact previous to this, as the packing is really less than stellar. But this time I have lost nearly my entire order.