So excited when it arrived, and carefully followed all the instructions in the web setup.
When I turn it on, I saw and heard the bubbling in the glass tube, then there was a sudden loud pop (like a light bulb), and the entire device went dark. It will no longer power up at all.
That loud pop would say to me that we’ll need to wait for the Support Staff to answer this one. To me it sounds like a replacement scenario.
Sorry you’re not able to start using it right away! My first one didn’t fail in such a noisy way, but I know what it’s like to not be able to use the shiny new toy.
They’ll get you squared away pretty quickly though.
Well, I waited about 15 minutes, and tried again. This time it popped twice in quick succession. Definitely coming from the area of the power supply in the back right corner. Leaving it alone for now!