Machine (gf plus) made a popping noise and wont turn on now

I have only had my Gowlforge Plus for about a week and today, as it was printing a image on the Medium draft board (with the preset for this material), i heard a pop and now the machine will not turn on. All I can tell is the color variance in the bulb. Could anyone please help me with this? Thank You

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.