Machine keeps coming off track

Two month old machine keeps jumping off track. Material is flat and nothing is hitting. Rubber tracking is tight! Nothing sticking out or hitting and lenses are clean. Has done this 6 times wasting much material!!!

I think I’ve seen some people have issues with a wire over on that side that can catch on the gantry as it goes by; you might check for that while you’re waiting for Support to get here.

Nothing catching that I can see :woozy_face:

Hi, @jsteele! I’m sorry to hear you ran into this. I see you already emailed us about this and I just sent a response so we can work on it there, so I’m going to close this topic. Thank you!