I am at a point where I am about to request a refund on this machine. Only 2 months old and so many issues.
My passthrough feature has not been working for 3 weeks now. I am losing so much business. After replacing the printhead and mirror , I am STILL encountering an issue using the passthrough feature. I’ve plugged, replugged, thoroughly cleaned, blew dust off, practically gave the machine my own blood and still nothing. It’s incredibly diffult to reach someone whether on the phone, email, or chat.
WHAT DO I DO?!