Material Won't Measure error message

Getting the Material Won’t Measure error message. Cutting 1/8" Sapele using Medium Walnut Plywood setting (which I’ve used for this before). Tried the following: Cleaned all lenses and mirrors, cleared cache, turned machine off for awhile, restarted computer, tried on another computer. Anyone have any suggestions while I wait a response from GF?

Put a piece of masking somewhere - if the wood is dark and/or too reflective it can cause that error.

I think most of the time the solution to this is that they fix something on the back end, but worth a shot!

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Hello there - I’m just popping by to say I’ve come across your email on this issue and we will be following up via that email thread, so I’m going to go ahead and close this topic.