Minor update suggestion for the return email text

Community Support
1

When packing up for a warranty exchange, the below link would be incredibly useful to include in the email from support. Instead, it links to the unpacking instructions (which we carefully followed backwards): https://shop.glowforge.com/support/topic/cleaning-service-and-moving/moving-your-glowforge-properly

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Thanks. I’ll be using that this week to send Zatoichi back.

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So sorry you need to use it, they are speedy with replacements… hope you are back in business fast.

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Awwww, so sorry about that. Better now than after warranty expires though!

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@mnemosyne, that makes a lot of sense! Thank you for the feedback, I’ve passed this to the team and we’re going to make that change.

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