I have received two shipments of proofgrade within which items have been mislabeled. The original shipment with the pro bonus founder’s materials has two pieces of leather both labeled as “medium”, but they’re far from the same thickness - one is quite thin and the other is quite stiff, so I have no idea what “medium” might be. More importantly is that I just cut into a piece of proofgrade labeled “frosted clear acrylic” to discover that it is actually very clear, and that I’ve wasted some material. Good thing I’m not on the hook for an order.
I wonder what my other material might actually be? Where is QC and QA?
Otherwise, I couldn’t be happier with the Glowforge! (except for camera alignment though, seriously).