Anyone have problems with the app that is using Firefox or windows 7? I see firefox updated yesterday and now my dashboard is missing buttons as well as the camera screen. If I click the ad file it is missing. The three dots only have a print history and the last few days of files I did I cant upload them back in from dashboard.
I just checked and it looks ok for me - can you go to www.whatismybrowser.com and post the results link here?
Hi @gunionsclassics. I’m sorry to hear that you’re running into some trouble with the Glowforge app interface not completely showing when you use Firefox on Windows 7. @deirdrebeth was right on track and can you do the following?
- Go to https://www.whatismybrowser.com/
- Look for the header that says “Your web browser’s unique URL”
- Click the button that says “Copy URL to Clipboard”
- Reply to this, and paste in the link provided
This will help us understand the circumstances around your error so we can work on it for you. Thank you!
Its been a few days since we heard from you, so I wanted to check in. Are you still missing icons when using the Glowforge app? If so, can you please follow the steps my colleague Brandon posted? That will help us to troubleshoot the issue with you.
If the issue is resolved now, please let us know and we will close this thread. Thank you!
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email email@example.com.