I have this design that says already purchased. But I hit open design once and didn’t print it and now when I hit open design nothing comes up. Do they only give it to you once and I’ve lost it?
Open the file, click on the three little dots (on the bar under support) and then click on “reset design.”
Thanks so much!
Thanks for the answer @marthajackson1970, that’s right. I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!