Our Glowforge arrived last week and it’s already proved great fun - but there’s an issue with the camera. The left hand side of scan images in the app shows up blurred and foggy. The camera looks like it has a small quantity of moisture trapped in it on that side.
It was very cold in the UK when it arrived, and there was some condensation on the unit when I unpacked it, so I left it to dry. I guess that’s how the moisture got in?
A week on, the blurring seems less pronounced and I think the camera is gradually drying out, but it’s still notably blurry.
Has anyone had any experience with similar issues? It would be cheering to hear that the problem. will resolve itself and I won’t need to ship the unit back across the Atlantic. I’ve found some posts from people in humid environments who has to wait for their unit to dry out, but I didn’t see anything about the camera specifically.