Moved and now offline

So I moved to a new house and have a new internet setup. Haven’t used my glowforge since I moved and now that my Bofa AD Oracle IQ is here, I’m ready to power it on again, but of course life can’t be that easy for me. It says I am offline. Is there a way I can fix this quickly? My internet is working fine. I am not really sure why this is happening. I think it has something to do with my new internet set up. Obviously I havent connected the glowforge to my current wifi. How do I do this? Please help!



Press and hold the button for about 10 seconds or so until it turns teal and go back through the set up process.


There’s a link to instructions for how to reconnect after a move in the Support section here:


thank you thank you thank youuuuuuuuuu!!!


Thank you @jbmanning5 and @Jules for the wonderful advice. Congrats on the move! Since your issue is resolved I am going to close this thread. If you have any other questions please feel free to start a new thread or email us at

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