My machine picks and chooses when to engrave

How does one fix this issue. Sometimes it just resolves itself. But this time its taking longer than usual. Help

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Can you describe what’s happening? I’m not sure what you mean.

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Glowforge pro decides when to cut or engrave. Or itll just give me the error message. Now there is a liquid dripping in the machine and wont turn on….

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We would need actual information to help you. If there is coolant dripping inside the machine, don’t turn it on. Contact Glowforge support.

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We take the safety of Glowforge users very seriously. Because it can be harder to troubleshoot through the forums, reaching out directly to my fellow Support team to address any coolant leaks. I would take photos of the liquid and affected area. Those can be reviewed by the team to resolve that issue.

If you have a screenshot of the error message received, or noted the date and time it popped up, that can factor into troubleshooting

To reach us by phone you can call +1-888-8GLOWFORGE, by email at support@glowforge.com, or through the website at Submit a request – Glowforge

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