My printer is stuck on cancelling

Yesterday I was having problems with my internet and my printer got stuck on homing. I went to Spectrum and got a new modem and router. Everything was working fine after that. This morning I printed a few things and now it is stuff on cancelling. Can anyone tell me if they has experienced this before?

Try resetting your router.

I did that. I also unplugged the printer, shutdown my computer, and reconnected to the internet. None of the above worked.

I did. I also unplugged the machine, shutdown my computer, reconnected to the wifi. Nothing worked.

Hello @yschlotter,

I see that you’ve also emailed us about this issue and we’re working with you there. To avoid duplicate communication, I’m going to close this thread and will continue working with you over email.