Hey Support,
It’s not a massive deal but naming my new forge didn’t seem to work. I named him but he’s still calling himself ‘HYT-287’ (and although he kind of sounds like a droid from Star Wars, and that’s cool and all, it’s not his forever name). I don’t see a way to rename him on my side, so am I right in thinking you have to do it?
Yeah, they do. (Mine’s still unnamed as well, I’m waiting for them to get less busy before asking again.) 
Tell them what you want it named here in the thread and they’ll fix it up when they get a spare moment.
Thanks @Jules - although he’s happy with his droid name for now, he’s actually the voice of the amazing design podcast, 99% Invisible, and all round nice guy, Glowman Mars 
OMG! You should get a dishonorable mention by him somewhere for that. I’m sitting here laughing, but shaking my head at the same time at that one. 
ROFL. I’ve got the forge in a massive custom drawer to reduce noise. I am totally hoping he’s going to record the words ‘This is 99 percent invisible, I’m Glowman Mars’, so I can set it to play every time I open the drawer
I’m thinking the escutcheon needs to be a microphone or something similar. For now, I’m thinking it’s got to be a droid lol
Could someone who’s on twitter, tweet out Roman Mars and tell him someone has named a laser after him and could he possibly reward/punish them by recording “This is 99 Percent Invisible, I’m Glowman Mars”?
The honor is mine, @nathan_burley. You and Glowman Mars should be ready to print!
@Jules, we’d be happy to re-name your Glowforge. Just let us know the name you’d like and we’ll get right on it.
I’ll shoot you an email later Dan, thanks. It’s fairly low priority.