In order to transport our printer to Romania, via our shipping supplier, we need the acquisition bill.
We found no bill in our account, we sent an email to firstname.lastname@example.org one month ago and still no answer! we need to provide it to the shipping company, they need it when presenting the documents at the customs. Where can we get it from??? It is really frustrating, after we waited 3 years for the printer, now we cannot bring it to our country.