New designs will not upload


#1

I can’t get any new designs to upload. I’m able to run my previous designs from the Home page. I keep getting an error & it says to contact support. I’m trying to finish up several things for a big vendor show Saturday. I’d appreciate any input. Thanks!


#2

Were the designs created in CorelDraw or Affinity Designer?


#3

InkScape. I haven’t had any issues with them until now.


#4

Well, that makes it a little more difficult. More than one file or just one?


#5

Well it wouldn’t load any file I hadn’t previously run. Now, after an hour, it seems to be working perfectly for no reason. Thanks for trying!


#6

I’ve had that happen before - I think it had something to do with a weak WiFi signal. Glad it straightened itself out quickly though. :slightly_smiling_face:


#7

I’m sorry you ran into trouble, but I’m glad it was resolved! We’re looking into it.

I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!


#8