New Firmware?


#1

Did a new firmware push last night?
I got the restart after power-on this AM.


#2

It was determined that the restart that occurs during startup without any firmware update is not an issue that needs to be addressed.


#3

I haven’t seen a new one yet*. Still on 1.4.0-21.

* It’s possible that they may limit who gets new firmware, but that hasn’t seemed to have happened during past updates.


#4

@scott.wiederhold, thank you for providing answers and illumination in an information black hole


#5

Thank you for reaching out.

Your Glowforge will check for updates when you turn it on. If there is an update available, your Glowforge will install it.

I extracted the logs for your Glowforge, and your Glowforge did not restart to install a firmware update.

We’ve tracked down the bug responsible for this issue. While we don’t have a fix available now, the behavior is harmless, and doesn’t affect any other aspect of your machine or its operation.


#6