We have had consistent problems with the unit hanging on “Calibrating” but today it did that quickly and the laser moved off to the top of the bed. We used the supplied Medium Basewood material and put the sprocket design in to cut. We pressed button, the gantry moved into position, a half second of laser light flashed on our material, the software thought it was cutting, the GF vacuum was working, but no cutting and no gantry movement. Then the software thought it was finished and the machine cooled down, but the gantry did not move. The software return to Ready status.
We only have had problems. I think we need to return this unit and get it replaced ASAP. Please advise.