New Glowforge AirFilter Fan Not Working

I just pulled my new glowforge air filter out of the box, hooked it all up according to the manual, turned it on and the fan is not working. It just starts beeping. Can someone please help as to what I am doing wrong? Could there be an issue with the filter?

It’s an adjustable fan, you might need to turn the dial on the front to the right to get it to kick on.

I’ve dialed it from the new and to the full setting and this is the same noise I get.

Hello @tarrant.melissa,

I see you’ve also emailed us about this issue and we’re working with you there. To avoid duplicate communications I’m going to close this topic and we’ll continue working with you over email.