New glowforge premium puzzle feature

Has anyone else not been able to use the new puzzle maker feature correctly?
I put in how many rows and columns I want but it automatically always puts the 10 rows and 10 columns that it starts with.

1 Like

If I erase the 10’s and input my desired number it works. Are you clicking the “create new” button after inputting your numbers?

1 Like

Yeah I figured that out, I was just using the arrows to go up or down on my columns and rows but if I physically delete them and type them in manually it did work I figured that much out thank you, yes I was doing create new I just was using the up-and-down arrows instead of actually putting in my number so FYI the up-and-down arrows don’t really work but manual input with your number does.

1 Like

Hello @mustanghollis, thank you for reaching out to us.

I’m glad to hear you were able to get the puzzle tool to work for you. Since this looks to be resolved now, I’m going to close this thread.

If you run into any further trouble, please don’t hesitate to reach out to us and we’ll be happy to help.