Thank you for your patience. Unfortunately, I’m having trouble reproducing this issue using the Proofgrade settings for Medium Cherry Hardwood.
Would you mind doing another test print so I can see the exact settings you used and the print result?
- Print one keychain using the SD Engrave setting and Draft Score
- Photograph the result so I can see where the print is brittle and where the score goes all the way through
- Attach the photo to your reply and let me know the exact time and date for the print
Thanks in advance!