Hello and thank you to all you that have convinced us to buy a GF with all your great ideas. We purchased a pre owned GF off ebay and has been an extremely difficult journey.
1st off the original owner said he placed several request to have the ownership changed over to us. We already have the unit and has had no reply. We have also sent several request for changes of ownership as well as machine name and most importantly the email address linked with it.
The orig owner gave us his email and pw to log in and change all the info we could but we are still in limbo. With them now hitting the used market there should be a section on what to do when buying a used GF.
2nd the orig owner gave us his $ credits on his account also. We tried to use them and updated the CC info with our card to pay the difference and it charged our card but on screen had a Error 500 and now the credits(unspecified) are gone. There is no history of recent purchase and GF credited back our CC the amount of the difference. Its like they took the credit money away.
We have not even powered this up yet because we have no clue if something happens we are going to get any type of support.
With the OCT announcements there was mention of an alternative air filtration system for those that choose not to wait and stated that would be avail in OCT. Does anyone know how to go about this?
Again thank you to all who post here regularly and give so many of us great ideas and help. I wish the GF support system worked as well as the community does.
Sorry to make our first post a gripe session ;p