New Proofgrade Materials - Veneer Peeling Off

Just got a shipment of proofgrade plywood. During the cut on 1/8" walnut, the veneer peeled up during the cutting in several places and almost caught fire. This board is unusable and my project ruined. Looks like there is a new supplier, as the labels are fancier and different. I emailed through support two days ago and have not received a reply, so I’m trying here

Welcome to the forum. I am pretty sure Glowforge will credit you for the damaged material.

@libbyalicetrostle I see that we have emailed you about this so I’m going to go ahead and close this thread.