No answer from support for over a week on my broken GF


#1

Can I get a response of some sort to request (75360) please.
I have sent several emails over the week and had no response beyond the first - I don’t know if you have received any of the emails or not.
This is in reference to GF smashed on arrival.
Thanks in advance


#2

@sqw - I also am having trouble with GF support. It took them 8 days to respond to my initial ticket - and the response was very quick and not thorough enough to help resolve my damaged part as well. I am now on day 3 of waiting on a response.

Good luck.


#3

Thanks for letting us know! We’ve followed up with both of you in email and we’re working on it there, so I’m going to close this topic.


#4