I’m trying to be positive, but this problem has been repeating itself more and more over the past week for me.
I have tried using 10 different files, all of which I’ve used successfully in the past. Simple things like a circle or a line. More complicated things. SVGs. JPGs. PNGs. PDFs. All it does is load a filled black shape of the object onto the bed area and acts like it’s not there.
I’ve created new files, all simple. No dice.
I’ve rebooted the GF.
Rebooted the computer.
Refreshed the bed image.
Tried different Proofgrade materials.
No matter what I’ve done, the UI loads the item in the left sidebar and allows me to choose various settings, but none of it makes a difference - it loads the black shape and simply sits there and says, “No Artwork.”
No idea what’s causing everything to be interpreted as a black shape or what the overall problem is.
** I’ve been using the GF all day making various things, so this just started in the last couple of hours.
*** Also tried Safari and Chrome (working on a Macbook Pro)