I was curious if anyone else has run into this little issue, the Glowforge goes though all the steps needed to print. It even moves the head like it is printing. I can even see the faint pumping flashes in the tube. There is just no laser hitting the material.
I have power cycled the printer, re-seated the print head, cleaned the lenses, re-calibrated the head (the system seems to calibrate just fine), and still no love.
I have opened an official support ticket with Glowforge, just waiting to hear back.