No help on ticket 104116 now 4 days

Ticket 104116

We have not had any reply in 4 days from GF CS

We need the ownership and email changed on our recently purchased pre owned PRO before we can send it in for repair to make sure that WE get it back and not the prev owner as well as we just need it done anyways.

Thanks for reaching out, I’m sorry we didn’t get back to you sooner. We’ve replied to your message, and since it deals with your account specifically, I’m going to close this thread.