No power cord in my order

I just recently received my Glowforge pro in the mail & it did not come with a power cord. Has this happened to anyone else? I emailed support 3 days ago and still haven’t gotten a response.

I guess I’m new here and wanted to see if anyone else has had this happen? and if its normal for support to take days to reply?

The cord may be in the box with the honeycomb tray. Did you get that box?


Support time to respond: yes. Since forever.
Did you get both boxes?
Did you check all the little knooks and crannies and possible hidden areas?

Also, it’s a standard cable. Any pc or monitor cable will work.


You can use any standard appliance cord as there is nothing special about the Glowforge power cord.


Great to know, thank you! I did receive both boxes and double (triple checked) everything.

Thanks for taking time to message! I did triple check everything!

Good to know I can use any PC monitor, wish I would have messaged in here sooner! I thought I was going to have to wait weeks for them to ship one and was a little discouraged.

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Oh that’s pretty sucky. The good news is that it’s just a standard desktop computer cord. If you want to get started before support gets back to you they can be found at just about any electronics store.


Welcome to the forum, the best accessory for your glowforge. :sunglasses:


This is the truth.


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