Hi. I have been struggling with this problem for a long time. I have certain files that I try to print. I get the “Scanning Materal” box, then “Preparing Design” box, then NOTHING. It just returns back to the main screen. No error. No indication of what I am supposed to do. Here is a video.
I am assuming that it has to do with the file being to complex. I don’t know how this works… because as you can see in the video that the first print had double the number of objects.