Oh no, I’m sorry you’ve hit a snag. @dan84 is right, the lines you’re experiencing are most likely due to open nodes in your design file. You can follow these steps to rasterize your file.
In regards to your cut trouble, the file you’ve shared doesn’t appear to have a cut line around it. I’d like to ensure your Glowforge is operating as expected by having you perform a standardized print.
At your earliest convenience, please print the Gift of Good Measure on Proofgrade material, using Proofgrade settings.
- When the print finishes, leave the lid closed and wait until the fans stop and the picture updates.
- If the Gift of Good Measure fails to cut through, take a photo of the front and back of the print and attach these photos to your reply.
Let us know how it goes!