Not cutting or focusing right please help

I have had akl kinds of issues cutting. I can’t cut through 1/4" at all and with 3 passes I have some items that I can’t go through 1/8" inch. My focus is off and I am wasting good material. I don’t have any proofgrade draftboard only acrylic but here is what my gift of good measure cut looks like on 1/8" wood

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Have you run the Camera Calibration routine and are you using the Set Focus tool on the wood right before you print?

Instructions are here in case you need the link:

You might also need to clean the little circular windows on the bottom of the print head, and check the mirror to make sure it’s not dirty.

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Note to Support…OP accidentally duplicated this post. The other one he is following is here:

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