I am having problems cutting proof grade material. Firsty I tried to cut on proofgrade cherry ply and it didn’t cut all the way through. Not had any problems until today.
I followed the instructions here: Cut Didn't Go Through Material – Glowforge I then tried to print The gift of good measure on Medium Draftboard on the proofgrade setting at around 23.57 11/2/21
Still it is not cutting correctly. It seems to be cutting 1/2 - 3/4 of the way through.
Pictures of proofgrade cut attached and all optics below.
The laser head lens is installed the correct way up.
I did rmail support but got automated email asking me to do what I’d already done.
Any help most appreciated.