Not cutting standard copy paper

I’m having a really weird challenge cutting basic white copy paper. If I look through the lid while it’s cutting, I can see the outline of what it’s supposed to be cutting. But it’s not actually cutting through the paper.

I’ve tried a variety of manual settings and the proofgrade 20lb copy paper (what I’m using) setting. Same results.

Everything else is cutting fine. Any ideas what’s happening?

Power too low, or speed too high. It’s that simple. If you provide the specific manual settings you have used, perhaps someone can comment.

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I can double check, but I tried with several settings… including power all the way up and speed all the way down.

I’m wondering if this is a “white paper” issue?

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Oh! Which machine do you have? I always forget there are the more recent craft models..

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I’m working with the Glowforge Aura

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The Proofgrade settings are 100/10. Can you double check that that is the power/speed setting you are using? Share a photo of your design on the interface and the result after usiing those settings.

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The design is just outlined text. And the result is the same white paper without anything visible or cut.

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Looks like it was just the white paper. I put some natural tan 20lb copy paper and it worked fine.

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Yes. The Aura is not the best tool for cutting plain white paper, due to the frequency of the LED laser.

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I believe that one of the tutorials for the first prints for the Aura and the Spark was the Glowforge Gift box printed on 20# typing paper, so it is quite reasonable for a user to expect the craft machines to cut white typing paper. My Spark certainly does.

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I stand corrected. Thank you.

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Ditto for me, too. And, my Aura, as well.

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I don’t think you do. Not all white surfaces are created equally. It is definitely possible that OP’s paper is highly reflective of the specific wavelength of the Aura laser. If that’s what’s happening here then @eflyguy is exactly correct.

Nobody [1] has a spectroscope or spectrometer at home, so the fastest thing is to just try a different type of paper and deduce. The evidence supports @eflyguy.


  1. Almost nobody. I don’t but if someone wanted to give me one I’d love it ↩︎

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