We are in a pickle and could use some help until we here back from GF (however long that may take). About two weeks ago the GF only cut part of a file I bought on Etsy. Thinking the GF needed to be cleaned anyway, we waited to try the new file the seller sent. Earlier this week we went through and slowly cleaned the GF following the instructions. It is now not firing, and not light in the tube.
This is what we have done/noticed:
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Went through the cleaning process a second time
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Checked the power on the file
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Tried different files and shapes in GF
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Checked that the mirror is installed correctly
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Checked the tightness of the belts
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Tried proofgrade
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Checked all 5 mirrors
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Took the head off and check the pins to the ribbon
Any other things we could try? Iām desperate to get this to work