Not Seeing Free Shipping


I think @dan said we get free shipping if we order $100.00 of Proofgrade in the store.

I’m not seeing that reflect during checkout.

Little help? $9.00 could get me two pieces of draftboard.


This is just weird as I ordered some just a couple of hours ago and it worked fine.

When it is working the $9 shows and then right below that it takes it back out much the same way your founder discount works.


I see what happened.

It didn’t apply until I went from the delivery to the payment page. That’s a bit confusing. If possible, I would change that to show earlier.


Yeah, same thing happened to me first time I ordered, they didn’t apply the shipping credit until later in the process. Something to fix, but not at the top of the list.


I’m glad you you were able to place your order! I’ll pass the feedback about the process on to the rest of the team.