I came back from a long weekend. Tried to get into the app and it will not let me in on chrome. I am logged in but goes to https://glowforge.com/no_glowforge. However it works fine in explorer but this is not my browser of choice.
Huh. That’s weird! I just tried on Chrome and it opens just fine for me! Maybe you need to update Chrome or reinstall it?
I’m sorry that you’ve run into trouble when using the app. Thanks for letting us know. We need a bit more information to investigate. While using Chrom on your computer, please do the following:
- Go to https://www.whatismybrowser.com/
- Click the link underneath “Share my system info with tech support”
- Copy the highlighted link
- Reply to this, and paste in the link provided
This will help us understand the circumstances around your error so we can work on it for you. Thank you!
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email firstname.lastname@example.org.