Off centre engrave

Community Support
1

My Glowforge is engraving off centre….so where the photo is placed on the wood…it’s engraving it in a different spot.

2

Welcome to the forum.
Did you use the set focus tool before placing your artwork? What material are you engraving? How far off is the engrave?

2 Likes
3

If you have gone through the Camera Calibration and used set focus, then you can set the photo exactly where you want it.

If you try to adjust the image where you want it without the set focus it will be unlikely to be exactly where you want it to be.

2 Likes
4

Ok … thank you . :blush:

5

It was starting to engrave much higher then it was placed. It may have been that specific photo for what reason.
Thank you for your reply…greatly appreciate it :blush:

6

The problem many people encounter as they are just learning about their machine, is to think that what shows on the screen is an accurate picture of the honeycomb bed. You may think you are placing your artwork at the very top of the material, when actually there will be an inch of margin above where you think the top is. The camera has a fisheye lens and the software interprets the view for the user. If you orient your design relative to the lower right corner of the material, you will have a better view of the actual placement. The interface shows the usable part of the Glowforge bed, not its entirety.

1 Like
7

Oh no, I’m sorry to hear about the trouble @jsbarrett.

Could you run a specific test print for me? The design we use has some known dimensions built into it and it will help me extract logs afterward to take a closer look.

Here are the steps for the test:

  1. Turn off your Glowforge.
  2. Check for small pieces of debris or dust.
    • Check the lower door to make sure it closes all the way. It may require some force to open, but open it, wipe any dust off the edges, and close it all the way.

    • Remove the tray and clean any dust or debris from the surface underneath. Pay careful attention to remove all debris from the four dimples where the tray rests.

    • Check the lid to make sure it closes all the way. Small particles of material, such as dust or debris, can prevent it from closing completely.

  3. Check the surface your Glowforge is on to make sure it’s flat. Ensure it is not twisted slightly and that there is no debris propping up one side of the machine.
  4. Turn your Glowforge back on.
  5. Place Proofgrade material in the part of the of the bed that you are having the most trouble and print the Gift of Good Measure using the default settings.
  6. When the print finishes, leave the lid closed and wait until the fans stop and the picture updates. Without moving your artwork or your material, take a screenshot of the Workspace to show us the difference between the artwork placement and the actual print placement. Make sure to include the rulers in your screenshot and show as much of the bed as possible.
    • Mac: Press Shift-Command-4 and click and drag a box around your image. You’ll find the screenshot file saved on your desktop.

    • Windows: Click on the Start Menu and type “snipping tool”. Open the Snipping Tool > New then click and drag a box around your image. Click the Save icon and name and save your file.

  7. Send us the screenshot along with the date and time of the print, and we’ll investigate.

8

Hi…sorry…yes it works better now. Thank you

<br />

Sue

<br />
<blockquote>On Nov 19, 2021, at 4:03 PM, Glowforge &lt;support@glowforge.zendesk.com&gt; wrote:<br /><br /></blockquote>
9
10

Excellent news! I’m going to close this request for now.

Should any additional questions arise, don’t hesitate to reach back out to us.

Happy printing!