So I turned on my GF Pro this afternoon for the first time in about 10 days, and nothing happened. The head did not move and the button did not light up. On the GFUI, it did not show it was calibrating. It only showed it was offline.
I waited a bit to see if that would change. When it didn’t, I powered off and on several times after waiting some more. Still nada.
I tried to connect with my cellphone, but the GFUI there also showed it was offline.
So I powered on while holding down the button. And it illuminated purple. Searching the forum for the meaning of that color, I came upon a post from @henryhbk referring to the purple color of death. Ugh.
I went to setup.glowforge.com and decided to try re-initializing WIFI. My laptop found the GF WIFI broadcast signal so I connected to that. And then I attempted to connect to the home WIFI. But every time, it came back after several seconds and reported a device error, and to contact support if that persisted.
Losing all hope, I powered off and powered up again. This time, the galley moved, the button illuminated white, and the machine started calibrating, Before long, I was online again.
I don’t know what the cause of my problem was. While I am glad that it was resolved on its own, and I was able to cut without issue after that, I am a little worried that something may be failing.
Support can check out the logs for my machine for this afternoon to see if they see anything that might lead them to the answer. If not, I just hope it doesn’t happen again.