I have read about similar problems but have not found a solution. When I turn the Glowforge on, the lights come on and the brief exhaust fan power up happens, but then NOTHING. The app shows it as offline. I’ve tried:
- Turn off and unplug for 30 minutes.
- Change wifi to my phone hotspot
- Access with different computer
- Checked all visible cable connections and all appear seated correctly
An email to support indicated it could be as long as 3 days for a response.
Any other suggestions?