My Pro machine is engraving everything with two lines instead of one. So it looks like everything is blurred/glitched looking. When it cuts it does the same thing, making everything slightly offset. I have cleaned every lens and fan and set focus. Halp!
Is it possible that the center one shifted slightly in the air assist? There’s nothing in the new SD settings that should cause a ridged lip on an engrave.
Maybe check the belt tension too.
From the picture it looks like you have new SD next to HD. Is this a mistake or are you comparing a SD print to a HD print?
I’m just showing the same thing is happening no matter the engraving setting
I will check belt tension!
I see you also emailed us about this issue and we’ve responded to you there. To avoid duplication I’m going to close this topic and we’ll continue working with you over email.