Open Lid- what is the out come?

I’ve read some post with the open lid error but haven’t seen any that have the resolution… I’ve followed the suggestions in those posts and I still have the same error. I have orders to fill for next week. Am I at supports mercy??? I’ve emailed support but it’s the holiday and I’m sure its going to take a few days to get any feedback. Anyone that has had this happen, what was the final resolution and how long did it take to get it resolved?

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.

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