In addition to the Glowforge Manual, I suggest reading all the safety information, e.g. : https://glowforge.com/support/topic/safety/safety-overview#materials-safety
Lasers are not Third Law compliant.
In addition to the Glowforge Manual, I suggest reading all the safety information, e.g. : https://glowforge.com/support/topic/safety/safety-overview#materials-safety
Lasers are not Third Law compliant.
Possibly a good idea to stick with Proofgrade materials that are tested and verified to be laser safe until you have time to research and verify materials on your own.
So, another interesting observation. The image in the app is still of the last work I was doing before the orange button of death… no new pic when I reset or refresh… Maybe because it isn’t connecting? Maybe the camera is involved in the problem?
Did you try rebooting the router, computer and machine to unstick it?
Rebooted everything multiple times. Cleaned everything. Checked every clip. Kinda Dejavu, except last time I could use the machine, but was just slow between jobs. This time, it’s just dead, Jim…
It might be the lid cable, but finding it is a process of elimination for us. (Support can tell by looking at something in your machine logs. It’s good that you offered the time of the problem, as soon as they see this, they can look at it.)
It could be any number of things, but Dan just released an update saying they enabled more temperature sensors. Maybe that has something to do with it?
Those are for super high temps – like if there’s a fire in your machine.
But if one of those sensors is bad, it could think there’s a fire in the machine. And it only became a problem now because they weren’t enabled earlier
Orange button just means there’s a problem. It could be pretty much anything, not just a temperature issue.
I get that. I was just throwing out an option, okay? In my first post I said myself it could be any number of things. Like Jules said, its process of elimination for us.
Sorry, no offense intended. People just seem to associate the orange light with temperature, so I’ve gotten used to pointing out that’s not always the case.
Come to think of it, I have only ever seen the Orange Light associated with temperature… hmmm…
Perhaps I need to read more problems and support
Disconnect the ribbon cable to the head and you’ll see it again
I’m sorry you ran into trouble. I extracted the logs from your Glowforge to investigate this further and it looks like there might be an issue with the connection of your printer head. Could you please do the following for me?
Still no life in my gf…
Thanks for taking the time to check that for us. Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.