I’ve had my GF for about a month. Not doing too much work on it, but have just stumbled across a few of my proofgrade materials not being detected [clean QR code, no obstructions] and to make matters worse when these broken QR codes are on the field, the site app.glowforge.com states that there is NO artwork on the crumb tray. I have some acrylic I just received after a shipment went sideways and didn’t have what I ordered, and the replacement stuff doesn’t seem to be detected.
I know that you can parse logs and each QR code is unique apparently. What can I do to remedy this problem because it isn’t a matter of the artwork because I switched out to an older sheet of acrylic and it detected it just fine and allowed the burn to take place.